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Conditions of Use Conditions of Use

1. All our goods/services will serve their intended functions.

Terms of Warranty

2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

Prices

3. All our prices are nett. No discounts will be given unless during promotions.

Payment Processing

4. We only accept Cash/Cheque for COD, or all major Credit Cards. If you are ordering through our hotline, you may do an internet transfer (eNets) to:

  • Bank Name: OCBC Bank
  • Branch Code: 591
  • Account Number: 575-06300-1
5. We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders

6. We will refund the amount paid if the order is cancelled due to the unavailability of goods.

7. We will not entertain any cancellations once the order is being delivered.

Confirmation of Orders

8. We will telephone or send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer or a call will be made to the customer for further action.

Exchange & Refunds

9. All our goods sold are non-exchangeable and non-refundable.

Feedback

10. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: (+65) 96224085 or Email us at info@giftoflife.com.sg

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